Customer Information and Security Policy
Effective date: 13 April, 2026
I. Policy Statement
This document governs how Gallapix LLC collects and manages customer data related to sales, transactions, and site usage. Our primary goal is the security of your payment and delivery information.
II. Information We Collect
A. Personal Information
We may collect information that identifies you, such as your name, email address, phone number, and payment details. We use this information to provide the Service, manage your account, process transactions, and communicate with you when necessary.
B. Usage Information
When you use the Service, we automatically collect certain information about your device and activity. This may include your IP address, browser type, operating system, device information, and details about how you interact with the Service. We use this information to monitor usage, maintain security, troubleshoot issues, and improve the overall user experience.
III. Processing Purposes
Your information is used for these essential functions:
- To process and fulfill your order.
- To prevent fraudulent transactions and unauthorized access.
- To provide customer service.
- To analyze purchase trends.
IV. Data Acquisition and Categories
Service Delivery: To provide, operate, and ensure continued access to the Service.
Customer Assistance: To address inquiries, provide support, and resolve technical problems.
Product Development: To evaluate user activity and feedback, help us improve existing features and create new functionality.
Communications: To send important updates about the Service, including changes, announcements, and promotional messages where you have chosen to receive them.
Protection and Security: To safeguard the Service, identify suspicious activity, prevent fraud, and maintain system integrity.
We do not sell, rent, or trade your Personal Information to third parties.
V. Data Integrity and Management
We retain your order history to comply with tax and warranty obligations. You can update or correct your account information at any time through your profile settings. We employ industry-standard encryption (SSL) during all data transfers.
VI. Marketing and Communications Choices
You are added to our marketing list only with your explicit opt-in consent. You may unsubscribe from promotional emails at any time using the link provided in the footer of every email.
VII. Sharing for Service Fulfillment
We may share your information with trusted service providers, such as payment processors and hosting providers, when necessary to operate the Service. These providers are required to protect your information and use it only for authorized purposes.
We may also disclose your information if required by law or in response to a valid legal request.
Data Security and International Transfers
Security: We take reasonable measures to protect your information. However, no data transmission method or storage is completely secure.
International Transfers: Your information may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure your information remains protected during such transfers.
VIII. Contacting Us
Feel free to contact us if you have any questions regarding our policies.
By email: [email protected]
